We can provide you with personal care services from as little as one hour, once a week, to as much as eight hours a day, seven days a week (including waking nights and sleeping nights). Some of our personal care services include:
- Assistance into and out of bed
- Assistance with dressing and undressing
- Assistance with eye or ear drops
- Nail cutting
- Assistance with meal preparation, eating and drinking
- Assistance with medication (excluding needles and open wounds)
- Assisting with personal hygiene needs – continence care, washing, shaving, hair care, oral hygiene etc.
We will arrange to visit you in your home to carry out a Care Assessment prior to your care starting. The Home Assessment is the perfect opportunity for you to meet us, address any questions you may have, and for us to explain everything to you. Together we will create your package of care which will include your personalised care plan detailing your specific needs on each visit. Once your care plan has been created it will be left in an agreed convenient location in your home so any carer that visits your home will be able to work from the care plan, thus removing the need for you to tell carers what to do each morning – but you can add or remove daily tasks as you wish.
While we all always try where possible to send you one or two regular carers that you are able to build a relationship with, there may be times where we need to send you a different carer in order to cover sickness or holiday leave for example. If you are receiving long term live in care then your carers will normally work on a week on week off rota basis.
Your care package is unique to you in every way so we aim to be as flexible as possible to ensure you are always happy with the care you are receiving.