There are times in all of our lives when we suddenly don’t feel comfortable at night on our own in our own homes. This may be due to short term illness or recovery from an operation which is maybe resulting in you needing assistance in getting to the toilet in the night, or the fact that you’re simply not sleeping due to illness and don’t want to be alone with no one to talk to. Our night care service is normally a 12 hour service but can be extended or shortened depending on your personal requirements. We can arrange visits from as little as once a day to seven days a week, and can visit from every week to once every month.We will arrange to visit you in your home to carry out a Care Assessment prior to your care starting. The Home Assessment is the perfect opportunity for you to meet us, address any questions you may have, and for us to explain everything to you. Together we will create your package of care which will include your personalised care plan detailing your specific needs on each visit. Once your care plan has been created it will be left in an agreed convenient location in your home so any carer that visits your home will be able to work from the care plan, thus removing the need for you to tell carers what to do each morning but you can add or remove daily tasks as you wish.
While we will always try where possible to send you one or two regular carers that you are able to build a relationship with, there may be times where we need to send you a different carer in order to cover sickness or holiday leave for example. If you are receiving long term live in care then your carers will normally work on a week on week off rota basis.You can tell your carer or contact the care manager directly and make any changes to your current care package at any time. Your care package is unique to you in every way so we aim to be as flexible as possible to ensure you are always happy with the care you are receiving.The services we offer range from washing, dressing, cooking and general housework, to taking you shopping, accompanying you on social events, going for lunch or days out and any other personal tasks or practical tasks that you may require.